Privacy Policy

Coaching & Advies Geluk ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or coaching services.

1 Who we are

Coaching & Advies Geluk is a sole trader operating in the Netherlands. Our contact details: info@innerfortune.nl · +31 6 44 29 59 78 · Amsterdam, Netherlands.

2 What data we collect

We collect only the data you voluntarily provide:

• Name, email address, and phone number (via the contact form)
• Coaching topic and any message content you send us
• Cookie consent preference (stored in your browser)
• Anonymous usage data via Google Analytics 4 (only after your consent)

3 How we use your data

Your data is used exclusively to:

• Respond to your enquiry or booking request
• Schedule and manage coaching sessions
• Improve our website based on anonymised analytics
• Comply with legal obligations

4 Legal basis (GDPR)

We process your data on the basis of your explicit consent (Art. 6(1)(a) GDPR) and, where applicable, to perform a contract (Art. 6(1)(b) GDPR). You may withdraw your consent at any time by contacting us.

5 Data retention

Contact form data is retained for a maximum of 12 months. Session notes are retained for 2 years after the last session and then securely deleted. Analytics data is retained as per Google's default settings (up to 14 months).

6 Cookies

We use a cookie consent banner on first visit. Only strictly necessary cookies are set by default. Google Analytics cookies are only activated after you click 'Accept'. You can change your preference at any time by clearing your browser cookies and revisiting the site.

7 Third-party services

We use the following third-party services:

• EmailJs — for processing contact form submissions
• Google Analytics 4 — for anonymous website analytics (consent-gated)
• Google Fonts — for typography (fonts loaded from Google servers)

8 Your rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ('right to be forgotten')
• Object to or restrict processing of your data
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, email us at info@innerfortune.nl.

9 Contact & changes

If you have questions about this policy, contact us at info@innerfortune.nl. We may update this policy from time to time; the latest version will always be published on this page.